Privacy Policy

Overview

Start1031 LLC ("we," "us," or "our") operates the website start1031.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide Directly

• Contact Information: Email addresses, names, and phone numbers when you contact us or subscribe to our newsletter
• 1031 Exchange Information: Details about your 1031 exchange situation and process that you choose to share with us through our contact forms
• Communication Records: Any information you provide when you contact us for support or inquiries

Information Collected Automatically

We use Plausible Analytics, a privacy-friendly analytics service, to understand how visitors use our website. Plausible Analytics collects aggregated, anonymized data about website usage without using cookies or tracking individual users. This includes general information such as:

• Pages visited
• Referring websites
• General geographic location (country/region level)
• Device type and browser information

We do not use cookies or any other tracking technologies on our website.

How We Use Your Information

• Service Provision: To respond to your inquiries and provide information about 1031 exchanges
• Professional Connections: To connect you with relevant 1031 exchange professionals or service providers, but only with your explicit consent
• Communications: To send you newsletters and updates about 1031 exchange information (if you have subscribed)
• Website Improvement: To analyze website usage through our privacy-friendly analytics to improve our content and user experience
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

With Your Consent

We may share your contact information and 1031 exchange details with relevant professionals or service providers only after obtaining your explicit consent. You have complete control over whether and with whom your information is shared.

Service Providers

We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions and related communications are retained for three (3) years
• Newsletter subscriptions are maintained until you unsubscribe
• Analytics data is retained according to Plausible Analytics' data retention policies

Your Rights and Choices

Access and Control

• Know what personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future communications

How to Exercise Your Rights

• Newsletter Unsubscribe: Use the unsubscribe link in any newsletter email
• Data Deletion: Email us at delete-my-data@start1031.com to request deletion of your personal information
• Other Requests: Contact us using the information provided in the "Contact Us" section below

Response Time

We will respond to your requests within 30 days of receipt. In some cases, we may need additional time to process your request, and we will notify you if this is necessary.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

Our website is hosted in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt-out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at delete-my-data@start1031.com.

European Union Privacy Rights

• Legal Basis: We process your personal information based on your consent, legitimate interests, or as necessary to provide our services
• Right to Portability: You can request a copy of your personal information in a structured, machine-readable format
• Right to Object: You can object to our processing of your personal information in certain circumstances
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: